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NRF 2019: Kiabi Focuses on the Customer

Customer focus is the touchstone by which retailers measure their commitment to digital transformation. The customer...

Retail: This is the Year of Generation Z

In 2019, Generation Z (those born between 1995 and 2009) will become the largest demographic group on the planet. 

Collaboration = NRF 2019, Software AG and Kiabi

Retail today is about collaboration; brick and mortar companies need non-traditional solutions, online retailers need...

Five Ways Retail will Fight Back in 2019

Retail disruption is now a market “given,” and many think that the future is starting to look brighter. Why?

Retailers see Better CX as Top Priority

Even organizations with the most distant view of the retail industry are talking about the importance of improving the...

Gartner: Ready for “Next”

I had a fascinating week at the Gartner Symposium in Barcelona, where over 5000 CIOs and senior IT executives came to learn...

Retailer Winners Focus on Driving Innovation

Successful retailers have learned not to take their foot off the gas pedal when it comes to driving innovation, especially...

The Three Senses of Retail

Do retailers really need bricks and mortar for people to truly experience shopping? It would appear so.

Transformation in Retail is Long Overdue

It is no secret that retailers have only recently started to truly understand the need to invest in technology and...

Retail Digital Transformation: Explorer or Leader?

“Digital leaders” in retail are growing revenues at 6% per year and have a price-to-earnings ratio almost twice that of...


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