In Retail, Good Equals Innovation
What does “good” look like in retail? I feel it is the ability to innovate and adapt - and provide innovative new...
Retail CX: Battleground for the Future
The retail industry is at the highest risk of being disrupted by new market entrants, with customer experience (CX) being...
Retail Explores a New Way Forward
From mergers, acquisitions and bankruptcies, to the demise of brick-and-mortar stores – the retail industry is undergoing a...
Retailers still not Seeing Things Clearly
Despite the rush to omni-channel, retailers still cannot see all obstacles in their way when it comes to inventory...
Manual entry is Dead: Long Live RPA
It was about 10 years ago but I remember the conversation vividly: “How many times did you say you are entering product...
Google & JD.Com - New Retail is Coming Sooner than We Thought
Given the threat of an all out trade war between USA and China, Google’s investment in JD.com came at an interesting time,...
Partnership and the Power of Three
Why would the undisputed leader in retail supply chain choose to partner with Software AG? Well, like most of the customers...
Who is your Next Competitor?
You just got home, you are tired, but it’s time to get dinner started – what do you do?
Headless Commerce. Really?
I came across a new term a couple of weeks ago: “Headless commerce.” But what does it mean, and is it really a new concept?
