The Three Senses of Retail
Do retailers really need bricks and mortar for people to truly experience shopping? It would appear so.
Transformation in Retail is Long Overdue
It is no secret that retailers have only recently started to truly understand the need to invest in technology and...
Retail Digital Transformation: Explorer or Leader?
“Digital leaders” in retail are growing revenues at 6% per year and have a price-to-earnings ratio almost twice that of...
Silos are Part of the Retail Problem
Retailers struggle to move forward on e-commerce because their legacy technology stack is acting as an anchor, according to...
Five Sizzling Predictions for Tech-Powered Retail
It’s a long, hot summer; time for holidays and beaches and pondering what is going to happen to the retail industry in the...
In Retail, Good Equals Innovation
What does “good” look like in retail? I feel it is the ability to innovate and adapt - and provide innovative new...
Retail CX: Battleground for the Future
The retail industry is at the highest risk of being disrupted by new market entrants, with customer experience (CX) being...
Retail Explores a New Way Forward
From mergers, acquisitions and bankruptcies, to the demise of brick-and-mortar stores – the retail industry is undergoing a...
Retailers still not Seeing Things Clearly
Despite the rush to omni-channel, retailers still cannot see all obstacles in their way when it comes to inventory...
Manual entry is Dead: Long Live RPA
It was about 10 years ago but I remember the conversation vividly: “How many times did you say you are entering product...
