
Business Transformation
Operational Excellence Key Trends to Look for in 2023
Last year was really challenging and events unfolded differently than expected. Economic uncertainty forced many companies to shore up their business transformation initiatives. Since we know operational excellence is a high priority for most companies, what are the topics and…
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Business Transformation
Business Process Management in 2022: Here’s what you were reading
In many respects, 2022 developed differently than what we expected back in January. Unpredictable and unprecedented global political and economic situations forced many companies to strengthen their business transformation initiatives. We've seen business models change rapidly to adapt and respond… -
Business Transformation
What is process management 2030?
Have you experimented with any of the new text-to-image generators such as OpenAI's DALL-E 2, Google Brain's Imagen, and Stability AI's Stable Diffusion? Will this approach impact how we do process management in the future? Explore which innovations will make… -
Business Transformation
Have we forgotten about customer experience?
Should operational excellence initiatives lead to improved customer satisfaction? You would hope that the answer is "yes." Unfortunately, we have seen many examples in recent months with a narrow focus on efficiency and cost optimization. However, there is a massive… -
Business Transformation
Sustainability and its tradeoffs: how your IT is key to finding the right balance
Tradeoffs have been a part of life for all of history. But in the age of sustainability, as we race to prevent climate catastrophe, we're confronted with more of them than ever. Consider the case of my friend, Christopher, whose… -
Business Transformation
The process challenge of sustainable finance
Global warming, biodiversity under threat, exhaustion of resources, and social inequities. Sustainability is the challenge of the century, with both threats and opportunities to tackle at the same time. Take climate change and the transition to net-zero economies as an… -
Business Transformation
Process Mining vs Process Modeling: Two sides of the Same Coin
To remain successful in a competitive, globalized world, every organization needs to undergo constant transformation in the way they do business. Change and innovation are a part of the new normal for businesses across all industries. These practices can range… -
Business Transformation
Women in BPM: An interview with Ariane Schulze, BWI
This post is part of our Women in BPM interview series. It is intended to inspire and encourage people (and especially women) with stories and insights from women who work in Business Process Management (BPM). You will hear about what… -
Business Transformation
Competing in the crowded ICT market with process-perfect R&D
Huaqin Technology is no stranger to fierce competition. The Shanghai-based manufacturer sells smart devices—think smartphones, wearables and automotive electronics—that go up against some of the largest tech companies in the world. To stay afloat in this crowded and competitive information… -
Business Transformation
Modernizing mental health services in South London
During the global pandemic, mental health services have become more important than ever before. According to the World Health Organization, it has triggered a 25% increase in the prevalence of anxiety and depression worldwide. Unfortunately, for the organizations providing mental… -
Business Transformation
5 reasons why CEOs should care about sustainability
CEOs are responsible for the overall success of the organization, leading the development and execution of long-term strategies with the goal of increasing shareholder – better yet, stakeholders – value. At the same time, sustainability topics are – at last…