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When embarking on an IoT initiative, it's easy to get caught up in the grand vision of the data-driven, automated, and innovative future it promises. But many organizations often underestimate the critical role that robust device management plays in the…

In the near future, your customers won't just be people — they'll be machines too.   Back in 2015, I wrote about the evolving role of virtual assistants. Today, driven by IoT, Integration, and Generative AI, this topic has resurfaced with…

When the concept of the Internet of Things (IoT) first emerged, bold predictions projected the connection of 50 billion or even trillions of devices by 2020. These extremely high estimates fueled hype but ultimately proved unrealistic, leading the technology into…

Co-authored by saran govindarajan The era of Smart Connect Products is turning every company into a software company. The ability to connect, manage, and monitor assets across the globe comes with the responsibility to collect and store data securely and…

In the rapidly evolving landscape of technology, the convergence of Generative Artificial Intelligence (AI) and Business Process Management (BPM) has emerged as a topic of significant interest and discourse. The burgeoning potential of Generative AI presents a realm of possibilities…

“Software AG pioneered and still leads with process intelligence,” is the Forrester report’s conclusion on our offering. I think this is an excellent testament of our 20+ year journey in the process intelligence market (see Figure 1), which we pioneered…

Pre-2020, when we were still in the office and visiting each other’s desks, I frequented Susan in Product Documentation to exchange the latest personal, work-related, and topical news. My eyes would invariably be drawn to the bright orange sticky note…

The Internet of Things (IoT) is transforming the way we live, work, and interact with the world around us. For manufacturing and industrial enterprises, IoT has enabled innovative new solutions to improve operations, from introducing smart equipment to condition-based and…

So much hype around AI — social media is full of AI startups, prompt suggestions, and LLMs. For a good reason, the technology is close to magical!  The underlying technology is not really new (I remember experimenting with the GPT3 API in…

Task Mining and Process Mining are powerful techniques that allow you to gain visibility in your complete business process and uncover insights that would not have been visible without a combined approach.   By analyzing the data from your already running…

An application programming interface (API) is the intermediary that facilitates communication between applications. The need for faster innovation and reliance on data sharing between applications has made APIs indispensable to modern ecosystems. Since APIs carry sensitive data between applications, they’ve…