Integration & APIs 3 mins read

Do you still “copy-paste” between apps? If so, it’s time to stop.

How you can spot the signs of a missing integration – and fix it without burdening your IT department.

Matthias Biehl Matthias Biehl

“Copy-paste” is great. In fact, it’s probably the most widely used shortcut of any knowledge worker. It is the quick-and-easy way of teleporting data from one SaaS app to another in a couple of keystrokes. But if you copy and paste between the same apps on a daily basis, it can actually be a sign of inefficiency in your organization. It reveals a missed opportunity for automation and is often the telltale sign of a missing integration.

Using an integration to move data between apps could save you and your colleagues hours every day. Ctrl+C Ctrl+V is mindless work, and a waste of valuable (and expensive!) talents that could be used on more productive (and more enjoyable!) tasks.

So for chronic copy-pasters, chances are your IT department could automate the task and free up your time. But with IT departments that are overbooked and understaffed, these types of requests would likely forever take a back seat to bigger projects in their backlogs.

But it does not have to be this way. What if you could configure the integration yourself?

This may seem more doable to some knowledge workers than it does to others. For some, writing code in their programming language of choice to get data from one app and to another using an API will seem like a small project. For others it would mean developing an entirely new skillset, and they wouldn’t even know where to start.

But for both groups, developing the code on their own may do more harm than good. It would need to be well documented and regularly maintained. If the person who wrote it moves onto a new role, it may get lost, broken or forgotten when an API changes. This creates technical debt for your organization – including for the IT department you were trying to avoid burdening in the first place.

This is where an integration platform as a service (iPaaS) comes in. It is a way that IT departments can give knowledge workers an approved infrastructure to configure integrations and drag-and-drop automations without writing a line of code. This is good for the knowledge workers because they can create integrations and automations quickly, and it’s good for IT departments because they can oversee the integrations in a single view. (They also won’t have to do field requests themselves or untangle the spaghetti code written by well-intentioned armchair coders.)

It’s potentially a win-win situation for IT and knowledge workers alike. If you’re wondering if it might work for you, consider a free trial of an iPaaS like Integration to reduce the wear and tear on your Cs and Vs.