Executive Voices 2 mins read

Three steps to business resilience

When events threaten to disrupt your future, building resilience into your business becomes a top priority. The challenge has rarely been greater.

Bernd Gross Bernd Gross

When events threaten to disrupt your company’s future, building resilience into your business becomes a top priority.

Resilience is formally defined as “the capacity to recover quickly from difficulties” and the challenge has rarely been greater. What has become obvious in the last six months is that technology can have a bigger positive impact than many people expected. The good news is that business resilience doesn’t have to be an enormous IT project; the best way of getting there is via a series of small projects that tackle inefficiency or cut out waste, for example.

There are many ways this can come to life, from digging into business processes and optimizing (via process mining), to a cloud and microservices infrastructure that makes an organization both nimbler AND more stable.

There are some everyday problems that can be readily solved with a small application of technology – and, if it protects your business, then it’s worth doing.

Here are your first three steps to protecting your business:

  1. Figure out how you are doing. Specifically, in the part of the business that you work in: Do you know if you’re operating efficiently? If not, then proceed to step two.
  2. Find out what you don’t know but need to. Are there processes that you can’t see? Are there activities you can see, but don’t know whether they’re working as they should? Which pieces to the puzzle are missing?
  3. Fill in the blanks. Once you know what’s missing, you can go out and find it. How? Sometimes you need to be more analytical, which is where something like process mining can help. Sometimes you need data that simply doesn’t exist, the Internet of Things could help.

What is most important is making a start – and quickly delivering results that help build your business resilience. The combination of minimal upfront investment, low-code engagements and more visibility of what’s happening in the business is a recipe for success.

Read more about building business resilience into every part of your business by clicking the original article in Diginomica below.