Latest Business Process Transformation posts.

In many industries, the resilient design of supply chain and distribution processes has an outstanding impact on customer satisfaction and profit. It is no longer sufficient to consider only the processes within your own company when it comes to optimization…

Last year was really challenging and events unfolded differently than expected. Economic uncertainty forced many companies to shore up their business transformation initiatives. Since we know operational excellence is a high priority for most companies, what are the topics and…

In many respects, 2022 developed differently than what we expected back in January. Unpredictable and unprecedented global political and economic situations forced many companies to strengthen their business transformation initiatives. We've seen business models change rapidly to adapt and respond…

When you race to digitally transform, you need to pay attention to two high-level fundamental tasks: 1. Taking your core business - what you do today - and leveraging your technology to do it better, faster, cheaper, more efficiently. 2.…

When you hear someone say: “Get a backbone,” what do you think? You probably assume that the individual in question is weak or lacks conviction. The same can hold true in an organization. If your company lacks a digital backbone -…

Have you experimented with any of the new text-to-image generators such as OpenAI's DALL-E 2, Google Brain's Imagen, and Stability AI's Stable Diffusion? Will this approach impact how we do process management in the future? Explore which innovations will make…

Software AG's Gartner IT Symposium/Xpo™ 2022 team has returned home from sunny Florida after a busy week that was jam packed with thought-provoking presentations, inspiring conversations, and smiling faces – it was great to be back in person! Whether you…

Should operational excellence initiatives lead to improved customer satisfaction? You would hope that the answer is "yes." Unfortunately, we have seen many examples in recent months with a narrow focus on efficiency and cost optimization. However, there is a massive…

Global warming, biodiversity under threat, exhaustion of resources, and social inequities. Sustainability is the challenge of the century, with both threats and opportunities to tackle at the same time. Take climate change and the transition to net-zero economies as an…

This post is part of our Women in BPM interview series. It is intended to inspire and encourage people (and especially women) with stories and insights from women who work in Business Process Management (BPM). You will hear about what…