Competing in the crowded ICT market with process-perfect R&D

Huaqin Technology is no stranger to fierce competition. The Shanghai-based manufacturer sells smart devices—think smartphones, wearables and automotive electronics—that go up against some of the largest tech companies in the world. To stay afloat in this crowded and competitive information communications and technology (ICT) industry, Huaqin has made its big bet in research and development (R&D). More R&D means better products. And better products means happier customers.

This commitment is backed up by 3,000 intellectual property rights—including over 800 patents.

Doubling down on R&D

But in recent years, Huaqin’s R&D product development was drooping below the high standards it needs to maintain to compete with tech giants that have much deeper pockets. When you are a smaller, more agile player operating in an industry forecasted to reach nearly $6 trillion by 2023, every R&D dollar counts.

Huaqin’s engine for innovation is its integrated product development (IPD) system. And like any system, it is only as good as each step in the process.

The R&D team wanted to closely monitor its IPD processes and identify potential inefficiencies. But in their current model, the team would often only discover issues only at the end of a product lifecycle – not when they occurred much earlier on.

The result was wasted time, and wasted opportunities.

Increasing efficiency with ARIS

To monitor its processes with exactness, Huaqin chose ARIS Enterprise. The platform allowed them to monitor existing (i.e. as-is) processes to see what was working well – and what could be improved. When new processes were put in place, the R&D team could ensure ongoing compliance throughout the IPD system and make ongoing adjustments to fine-tune their operations.

For Huaqin, this has made all the difference.

The efficiency of IPD is now up to 30% – an important industry milestone. Failures are down and efficiency is up. Errors can be seen when they occur – and fixed – removing the need for the team to start all over again from the beginning.

All of this adds up to opportunity for Huaqin to offer smarter, better products built on their foundation of R&D that just works.