Latest Retail posts.

Just as you thought things were going to get better after the Covid-19 pandemic, it appears that they’re about to get a whole lot worse.   Inflation, skyrocketing energy prices, the cost-of-living crisis, global supply chain issues, food shortages and the…

The annual UN World Day for Safety and Health at Work was created to help call attention to preventing accidents and diseases at work. And nowhere is this more relevant than in the retail sector. Ordinarily, you would not think…

Supply chain visibility is critical in the retail industry, but retailers must first leap the single biggest technology challenge they face – siloed data. Global supply chain challenges today have made it important to have visibility and flexibility, so retailers…

In 2022, retailers will be more proactive in gaining customers’ confidence and business. Proving sustainability will be a top priority, as will finding ways to solve supply chain issues. Plus, there will be new competition from manufacturers will seek to learn…

When Amazon announced cashier-free stores in 2016, I marveled at its Just Walk Out technology with IoT-enabled sensors. I also fully expected that Amazon would eventually offer the technology as a white-labeled service to other retailers. At the same time, I was also very…

The crescendo to the retail year now starts in late October, thanks to the retail industry positioning big shopping days such as Black Friday, Cyber Monday and Singles Day within a month of Christmas. Offering multiple instances of the heaviest shopping days within a short…

My first job in retail was in 1979 when I got a job as the “hardware storeman” at Beales of Bournemouth. I used to spend my days accepting deliveries of all sorts of things; from Star Wars™ Darth Vader toys…

The “star" status attained by several prominent technology experts - from Elon Musk to Tim Cook - is attracting more and more young people to careers in technology. On National Techies Day, I’d like to tell you a story of how…

The biggest mistake you can make in a truly connected world is to be disconnected. But transforming your organization to compete in an increasingly digital-born marketplace is a daunting task. At conXion 2021 (October 5-7), Geoffrey Moore, the world-famous organizational theorist and author, will…