
Executive Voices
Why a summer of discontent is likely to spark a wave of retail innovation
I was alerted to something today which perhaps will come to symbolize the somewhat flaky (sorry) nature of supply chains right now. For the second year in a row, Cadbury 99 Flakes, a UK staple for dessert, are going to…
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IoT
Why retail is more uncertain than ever
Just as you thought things were going to get better after the Covid-19 pandemic, it appears that they’re about to get a whole lot worse. Inflation, skyrocketing energy prices, the cost-of-living crisis, global supply chain issues, food shortages and the… -
News
World Day for Safety and Health at Work
The annual UN World Day for Safety and Health at Work was created to help call attention to preventing accidents and diseases at work. And nowhere is this more relevant than in the retail sector. Ordinarily, you would not think… -
News
Shoptalk 2022: Retail’s Big Reunion
This year’s Shoptalk was one of the first big retail shows to come back in real life after a two-year hiatus. Shoptalk brings people together (over 10,000 of them) from around the world and is a key fixture in the… -
Integration & APIs
Agile data can leap silo barriers
Supply chain visibility is critical in the retail industry, but retailers must first leap the single biggest technology challenge they face – siloed data. Global supply chain challenges today have made it important to have visibility and flexibility, so retailers… -
News
Sustainability is the top trend for retail in 2022
In 2022, retailers will be more proactive in gaining customers’ confidence and business. Proving sustainability will be a top priority, as will finding ways to solve supply chain issues. Plus, there will be new competition from manufacturers will seek to learn… -
IoT
Thoughts on Sainsbury’s ‘Just Walk Out’ London store
When Amazon announced cashier-free stores in 2016, I marveled at its Just Walk Out technology with IoT-enabled sensors. I also fully expected that Amazon would eventually offer the technology as a white-labeled service to other retailers. At the same time, I was also very… -
Integration & APIs
How to avoid a bleak Black Friday
The crescendo to the retail year now starts in late October, thanks to the retail industry positioning big shopping days such as Black Friday, Cyber Monday and Singles Day within a month of Christmas. Offering multiple instances of the heaviest shopping days within a short… -
Integration & APIs
The new age of retail: Integrate everything everywhere
My first job in retail was in 1979 when I got a job as the “hardware storeman” at Beales of Bournemouth. I used to spend my days accepting deliveries of all sorts of things; from Star Wars™ Darth Vader toys… -
News
Celebrate National Techies Day
The “star" status attained by several prominent technology experts - from Elon Musk to Tim Cook - is attracting more and more young people to careers in technology. On National Techies Day, I’d like to tell you a story of how… -
News
conXion 2021: Geoffrey Moore speaks
The biggest mistake you can make in a truly connected world is to be disconnected. But transforming your organization to compete in an increasingly digital-born marketplace is a daunting task. At conXion 2021 (October 5-7), Geoffrey Moore, the world-famous organizational theorist and author, will…