Dr. Helge Hess

Dr. Helge Hess

ARIS Chief Evangelist at Software AG

Recent posts

  • Business Transformation

    Super-fast delivery requires superb operational efficiency

    A cutthroat competition is raging in the food trade: Traditional retailers are being challenged by providers offering super-fast delivery, especially in cities. Gorillas, for example, promises to deliver to customers within 10 minutes, and Delivery Hero is returning to Germany with the promise of bringing food to customers within seven minutes in Berlin and some other cities. A huge hype has arisen…

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  • Business Transformation

    Finding the ROI in process management

    Past performance is no guarantee of future results, as they say in investment circles. The same holds true for any business. In a number of industries, market conditions and rules of the game are changing fundamentally and fast, and many companies are experiencing that just because they had success in the past, it does not automatically guarantee success in the years…

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  • Business Transformation

    Reasons not to drive business transformation through your ERP system

    Major vendors of enterprise resource planning (ERP) systems would have you drive your strategic transformation strategies through their platforms. This does not make sense for many reasons. The main reason is that business transformation can only take place if your strategic business model and decisions are mapped to your core business processes. Plus, all your employees must be integrated and linked into your…

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  • Business Transformation

    Calling ‘foul’ on regulatory compliance

    Referees get a bad rap when they call a foul on your team, but let’s be fair here: they also call fouls on your opponents. Refs are all about regulation, keeping it fair. And above all else, they keep games exciting. This is especially the case when you have a VAR (video assistant referee), checking on the exact inches of a football…

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  • Business Transformation

    Why your employees should act like rugby players

    The game of rugby is not something you would not necessarily associate with your business or your employees. Sports analogies are often used for business and it is not a stretch to think that your colleagues would “go to the mattresses” and “punt” or “tackle” for the next big “play” and score a big “win” for the company. But you may not…

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  • Business Transformation

    When operational excellence gets punched  

    Boxing legend Mike Tyson said it best: “Everybody has a plan until they get punched in the mouth.”  All your best intentions and careful planning can’t prepare you for the occasional hit in the face that gets past your guard. The same is true for operational excellence in your business. Even after prime conditioning, “strength training” and constant reps to…

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  • Business Transformation

    Facing an uphill battle with business transformation?

    Imagine how many CEOs and Directors must throw their hands up in frustration when they see countless transformation initiatives get dropped. After spending millions of dollars on these overhauls, you would think these companies would work harder to see some ROI on revamping operational excellence, only to come up short. In fact, the figures are staggering; the majority of investments end…

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  • Business Transformation

    Moneyball, process mining and on-field analytics

    In the 2003 book Moneyball, by Michael Lewis, the Oakland A’s American baseball team was struggling to buy the players it wanted due to a limited budget. The team’s general manager, Billy Beane, theorized that the way they had been choosing players in the past – through scouts and statistics such as stolen bases and batting average – was flawed. He…

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  • Business Transformation

    Process mining and Bart’s comet

    What does process mining have to do with a popular TV cartoon series? In the 14th episode of The Simpsons' sixth season, Bart accidentally looks through a telescope and sees a comet heading straight for Springfield. After the devastating impact fails to occur, bartender Moe makes a proposal to avert such dangers to the planet in the future. He said: "Let's burn…

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  • Business Transformation

    Efficiency: Higher, faster, further?

    Is optimizing operational efficiency really the answer to the current challenges? The world is in the grips of a crisis that will influence the future prospects of many organizations in the coming years. Employees fear for their jobs and criticism is common when companies put their workforce under additional stress by applying too much pressure to be efficient. On the…

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