Dr. Helge Hess

Dr. Helge Hess

ARIS Chief Evangelist at Software AG

Recent posts

  • Business Transformation

    Process management trends 2020: Midyear update

    Any predictions from the beginning of 2020 have been upended by the current pandemic. In many industries demand collapsed, supply chains were interrupted, delivery delays and bottlenecks threatened, and employees furloughed, laid off or sent home. In the shadow of the lockdown, the main priority of many CEO’s has been to ensure the survival of the company. Today, companies are…

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  • Business Transformation

    Is resilience a quality or a skill?

    Resilience is a much-admired quality, but it requires specific skills to make it happen. In the current situation, companies and public authorities must be very flexible in rapidly changing scenarios. What were once considered normal procedures have changed massively within just a few weeks. Some organizations are resilient enough for exceptional situations, they can survive and even come out stronger.…

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  • Business Transformation

    WWE: Resilient in the face of change

    The energy and utilities sectors have been hit particularly hard, as demand and energy prices are very volatile due to the pandemic. Also, there are major challenges in terms of risk management - in addition to existing requirements for compliance, data protection and climate protection. Westfalen Weser Energie (WWE), operator of regional electricity, gas and water networks for more than…

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  • Business Transformation

    Business Continuity Best Practices

    As I said in my last post, one of the reasons Software AG can adapt directly to the new situation is because we use our own business process management software – ARIS – as basis for our business continuity management system (BCMS). We can assess and prioritize risks, put new processes in place within a day and communicate these changes directly to our…

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  • Business Transformation

    Continuity during “Business as Unusual”

    In these challenging times we see many companies struggling – both to ensure the health of their employees and customers, and to keep their core processes running. In particular, logistics chains are challenged, threatening distribution and procurement processes. On one side companies are fighting for new orders, on the other hand, they must ensure that all relevant process steps for…

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  • Business Transformation

    Difficult Times Call for Operational Excellence

    In these challenging times, it can be hard to think ahead. When companies operate in a state of emergency, they are affected in three sensitive areas: health and availability of employees, a decline in demand, and the interruption of logistics chains for procurement and distribution. Today, in addition to the massive challenges facing our healthcare system, there is a risk of…

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  • Business Transformation

    The 10 Biggest Trends in Process Management

    Operational excellence is top of almost every company’s to-do list in 2020, with process quality, customer satisfaction and cost-cutting the primary goals. Operational excellence is a collective term for optimization programs that align all business processes with customer needs, quality and efficiency. Finding out where your processes can be improved, with errors and spending reduced, is the best way to begin. But…

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  • Business Transformation

    What does Freedom as a Service mean for Enterprise Management?

    At Software AG, we define freedom in terms of our customers. So what does “Freedom as a Service”’ mean for ARIS customers? They are currently facing a series of challenges; not only technological change and digitalization but we also see companies confronted with an increasing number of other issues such as regulation. Also, the increasing transparency of prices and products…

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  • Business Transformation

    Six Rocking Predictions for Business Transformation

    The future of business transformation lies in rethinking the way we work - and how our organization can create value for its customers. This year focus will fall on the new business models, ecosystems and customer channels that will arise from and benefit from the metamorphosis. Here are some predictions that will rock the business world this year: Business Models Disrupt…

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