Dr. Helge Hess

Dr. Helge Hess

ARIS Chief Evangelist at Software AG

Recent posts

  • Process Management

    Lessons in operational excellence from the Winter Olympics

    This week marks the end of the 2022 Winter Olympics in China, and there are some great lessons to be learned by looking at how athletes strive to improve their operational performance. What does your business’s operational excellence have to do with sports? Professional athletes practice repeatedly, over many years, to improve their performance and ultimately prevail over their competitors. The same…

    Read More

  • Process Management

    “Be the change” for operational excellence

    You might have heard the phrase “change is the new normal,” and lately it has become clear that proactively dealing with change is essential to your economic success. To address this change in a structured way, continuously questioning and adapting your business model and processes, you must “be the change” through operational excellence. 2022 is the year that will mark…

    Read More

  • Process Management

    Business resilience remains paramount

    Business resilience has become of paramount importance for many companies and industries: Regulatory compliance and operational excellence initiatives can help.  From the Covid-19 pandemic causing volatility in customer demand, to major disruptions of production, distribution and supplier networks and hacker attacks, it has become all too obvious just how vulnerable their business models and processes are. Climate change is also rearing its…

    Read More

  • Process Management

    2021 highlights: BPM, compliance management and business resilience

    Business resilience has become of paramount importance for many industries, particularly after the last two years. It has become obvious how vulnerable many companies’ business models and supply chains are to unexpected events. The interdependencies and synergies between risk and compliance management, business resilience and business process transformation have become much more obvious. Here are six articles that explain why, and what you…

    Read More

  • Process Management

    Process mining highlights from 2021

    Process mining is one of the fastest growing markets in the IT industry. It promises direct benefits on the path to operational excellence, a goal that every organization is striving for today. Below are our key articles from last year that explain the basics of process mining, as well as the different areas of application and future developments. 1     Take transparency to the…

    Read More

  • Process Management

    How do you make hyperautomation a success?

    As hyperautomation becomes one of the top trends for 2022 and beyond, your organization must be prepared to get the most out of automation initiatives. Here, as part of my series on the trend map ebook of Business Transformation & Operational Excellence, I take a closer look at the relationship of process excellence and process automation. Process excellence is often used synonymously with operational excellence, but it…

    Read More

  • Process Management

    Use a digital twin to navigate transformation

    Digitally transforming your organization can be fraught with complexities and roadblocks, so you need a kind of “navigator” to help with the journey. One of Gartner’s recommendations is to create a digital twin of your organization (DTO) to assist in the navigation. “Without some sort of a “navigator,” the risk of failure increases dramatically as the scope and pace of the digital business…

    Read More

  • Process Management

    Enterprise mining after the tipping point

    Process mining is becoming indispensable for process-driven enterprises, and it will soon become an essential tool for “enterprise mining,” to gain new insights into every aspect of your organization. In part one, I discussed the success factors helping this technology to achieve the tipping point where it becomes essential. Here, I would like to highlight “enterprise mining,” an important further development which…

    Read More

  • Process Management

    Why process mining has reached the tipping point

    Process mining, which analyzes the execution of business processes to identify vulnerabilities, is reaching the tipping point where it is indispensable for process-driven enterprises. Process mining is based on the approach of reconstructing the structure of each process instance from transaction data that is extracted from IT systems. These actual processes can be visualized as individual instances with process executions aggregated…

    Read More

  • Process Management

    Follow the trend map to business transformation

    The pace of change is increasing rapidly throughout the economy but finding your path through this change can be difficult. Organizations, their management, and individual employees are all challenged to keep pace with rapid innovation cycles. Successful companies must continuously and proactively question and adapt their business models, ecosystems, value chains, offerings and communication structures. But, in order to make…

    Read More