Dr. Helge Hess
ARIS Chief Evangelist at Software AG
Recent posts
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Business Transformation -
Business Transformation
Unleashing the potential of supply chain through process management
In many industries, the resilient design of supply chain and distribution processes has an outstanding impact on customer satisfaction and profit. It is no longer sufficient to consider only the processes within your own company when it comes to optimization and compliance. Process management must encompass the entire supply and distribution networks. What are the consequences for Process Competence Centers… -
Business Transformation
Operational Excellence Key Trends to Look for in 2023
Last year was really challenging and events unfolded differently than expected. Economic uncertainty forced many companies to shore up their business transformation initiatives. Since we know operational excellence is a high priority for most companies, what are the topics and trends that will play an important role in 2023? Operational excellence has many objectives and subtopics so a trend map… -
Business Transformation
Business Process Management in 2022: Here’s what you were reading
In many respects, 2022 developed differently than what we expected back in January. Unpredictable and unprecedented global political and economic situations forced many companies to strengthen their business transformation initiatives. We've seen business models change rapidly to adapt and respond to changing market conditions, and businesses have learned that successful enterprises are those that pivot from a traditional model —… -
Business Transformation
What is process management 2030?
Have you experimented with any of the new text-to-image generators such as OpenAI's DALL-E 2, Google Brain's Imagen, and Stability AI's Stable Diffusion? Will this approach impact how we do process management in the future? Explore which innovations will make a disruptive contribution in the next few years on the road to operational excellence. Business process management and operational excellence… -
Business Transformation
Have we forgotten about customer experience?
Should operational excellence initiatives lead to improved customer satisfaction? You would hope that the answer is "yes." Unfortunately, we have seen many examples in recent months with a narrow focus on efficiency and cost optimization. However, there is a massive opportunity in seeing the external customer experience and internal processes as two sides of the same coin. The last few… -
Business Transformation
Process mining optimizes procurements and supply chain
Process mining helps you optimize procurement processes to achieve supply chain resilience. In many industries, problems in global supply chains lead to massive impairments in the ability of companies to deliver and compete. Global supply chains are under some of the greatest stress they have experienced in the last decades. Complaints about bottlenecks and problems with procuring materials are at… -
Business Transformation
The digital future of compliance
The digitalization of compliance processes can revolutionize making your way through an evolving regulatory landscape. In many industries and regulated markets, compliance with regulatory requirements has become an indispensable “license to operate.” However, many companies are confronted with a wide range of challenges to risk and compliance management: The number of regulations continues to grow Companies struggle to maintain a… -
Business Transformation
Five things that can go wrong with process automation
Digitalization is often interpreted as the automation of business processes but taking a focus this narrow can end in tears. The market for automation technologies is growing at high double-digit rates, accelerated by the user-friendliness of the technologies. This drives automation projects into business departments, rather than IT organizations, and the role of the citizen developer, who can build applications… -
Business Transformation
Lessons in operational excellence from the Winter Olympics
This week marks the end of the 2022 Winter Olympics in China, and there are some great lessons to be learned by looking at how athletes strive to improve their operational performance. What does your business’s operational excellence have to do with sports? Professional athletes practice repeatedly, over many years, to improve their performance and ultimately prevail over their competitors. The same…
